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Dangerous goods manuals, audits and procedures for airlines and ground handlers

An operator's dangerous goods manual is the document CASA and your auditors open first. It has to reflect the current ICAO Technical Instructions and the IATA DGR, your actual procedures, and the approvals and variations that apply to you. David wrote and maintained the Group Dangerous Goods Manual for the Ansett and Air New Zealand group of airlines, then spent 21 years at IATA developing the standards those manuals are built on.

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Inside an aircraft lower cargo hold showing pallet position markings and a netted pallet

Where it usually goes wrong

  • A dangerous goods manual that has drifted from the current edition of the regulations
  • Audit findings at cargo terminals on acceptance, storage, loading or notification procedures
  • New routes, new freighter capacity or a new ground handling agent that need procedures written
  • Operator variations, approvals and exemptions that need to be lodged with CASA or a foreign authority

What the work includes

Each engagement is scoped to what you need; these are the components David draws on.

Dangerous goods manual preparation and review
Drafting a new manual, or reviewing an existing one against the current ICAO Technical Instructions, IATA DGR and CASR Part 92, so that what is written matches what is required and what your people actually do.
Audit of cargo terminals, procedures and documentation
On-site audit of acceptance checks, storage and segregation, loading and stowage, NOTOC preparation, incident reporting and record keeping, with a prioritised findings report.
Development of procedures to comply with the IATA DGR
Working procedures and checklists for acceptance staff, load planners, ramp and cabin crew that are written to be followed, not filed.
Liaison with civil aviation authorities
Applications for approvals and exemptions, responses to audit findings and technical submissions to CASA and other national authorities.
Technical advice on the transport of dangerous goods by air
A phone call away when an unusual shipment, an incident or a regulatory change needs an answer that will hold up.

What you end up with

A manual and a set of procedures that pass regulatory audit, and staff who can apply them when a shipment arrives at the counter.

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